Our History
From a small Houston warehouse to a nationwide pallet solutions leader -- trace the milestones that have defined EcoPallets Pro since 2019.
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From Humble Beginnings to Industry Leader
Every great company has a story. Ours begins with a simple idea: that used pallets deserve a second chance, and that the logistics industry can do better for the planet. Here is how that idea became a movement.
The Beginning
Founded in Houston, TXEcoPallets Pro was founded in Houston, Texas, by a small team of logistics professionals who saw an opportunity to reduce waste in the pallet supply chain. Starting with a modest 5,000-square-foot warehouse and a single truck, we began collecting used pallets from local businesses, inspecting them, and reselling them at competitive prices. Our mission was simple from day one: give pallets a second life instead of sending them to the landfill.
The Beginning
Founded in Houston, TXEcoPallets Pro was founded in Houston, Texas, by a small team of logistics professionals who saw an opportunity to reduce waste in the pallet supply chain. Starting with a modest 5,000-square-foot warehouse and a single truck, we began collecting used pallets from local businesses, inspecting them, and reselling them at competitive prices. Our mission was simple from day one: give pallets a second life instead of sending them to the landfill.
First Major Warehouse
15,000 sq ft facilityDespite the challenges of a global pandemic, demand for our services surged as supply chains scrambled for reliable pallet sources. We moved into our first dedicated 15,000-square-foot warehouse, tripled our workforce to 12 team members, and invested in professional-grade repair equipment. This was the year we established our grading system -- A, B, and C grades -- giving clients clear expectations about pallet quality and condition.
First Major Warehouse
15,000 sq ft facilityDespite the challenges of a global pandemic, demand for our services surged as supply chains scrambled for reliable pallet sources. We moved into our first dedicated 15,000-square-foot warehouse, tripled our workforce to 12 team members, and invested in professional-grade repair equipment. This was the year we established our grading system -- A, B, and C grades -- giving clients clear expectations about pallet quality and condition.
Regional Expansion
Multi-state coverageWith a proven model and a growing reputation for quality, we expanded our service area beyond Houston to cover the entire state of Texas and neighboring states including Louisiana, Oklahoma, and Arkansas. We added a fleet of five delivery trucks, launched our transportation service for pallet pickup and delivery, and brought our team to 25 people. We also partnered with several Fortune 500 companies for ongoing pallet management contracts.
Regional Expansion
Multi-state coverageWith a proven model and a growing reputation for quality, we expanded our service area beyond Houston to cover the entire state of Texas and neighboring states including Louisiana, Oklahoma, and Arkansas. We added a fleet of five delivery trucks, launched our transportation service for pallet pickup and delivery, and brought our team to 25 people. We also partnered with several Fortune 500 companies for ongoing pallet management contracts.
1 Million Pallets Recycled
1M pallets recycledWe hit a monumental milestone: one million pallets diverted from landfills since our founding. This was a defining moment for the company, validating our mission and proving that sustainable pallet solutions are not just good for the environment -- they are good for business. To celebrate, we launched our Eco Impact Reports, providing every client with detailed data on the environmental benefits of choosing recycled pallets.
1 Million Pallets Recycled
1M pallets recycledWe hit a monumental milestone: one million pallets diverted from landfills since our founding. This was a defining moment for the company, validating our mission and proving that sustainable pallet solutions are not just good for the environment -- they are good for business. To celebrate, we launched our Eco Impact Reports, providing every client with detailed data on the environmental benefits of choosing recycled pallets.
New Services & Technology
Pallet Management Program launchedThis was a year of innovation. We launched our full-service Pallet Management Program, offering businesses end-to-end pallet lifecycle management including inventory tracking, automated reordering, and detailed analytics. We also introduced plastic and metal pallets to our product line, giving clients more options for specialized applications. Our proprietary barcode tracking system went live, enabling real-time inventory visibility across our entire operation.
New Services & Technology
Pallet Management Program launchedThis was a year of innovation. We launched our full-service Pallet Management Program, offering businesses end-to-end pallet lifecycle management including inventory tracking, automated reordering, and detailed analytics. We also introduced plastic and metal pallets to our product line, giving clients more options for specialized applications. Our proprietary barcode tracking system went live, enabling real-time inventory visibility across our entire operation.
Nationwide Reach
60,000 sq ft facility & 500+ clientsEcoPallets Pro expanded to serve all 50 states through a network of logistics partners and our growing fleet of trucks. We moved into our current 60,000-square-foot facility, which features automated sorting lines, a dedicated heat treatment chamber for ISPM-15 compliance, and a state-of-the-art recycling center. Our team grew to over 40 professionals, and we surpassed 500 active clients ranging from small businesses to major national retailers.
Nationwide Reach
60,000 sq ft facility & 500+ clientsEcoPallets Pro expanded to serve all 50 states through a network of logistics partners and our growing fleet of trucks. We moved into our current 60,000-square-foot facility, which features automated sorting lines, a dedicated heat treatment chamber for ISPM-15 compliance, and a state-of-the-art recycling center. Our team grew to over 40 professionals, and we surpassed 500 active clients ranging from small businesses to major national retailers.
2 Million & Beyond
2M+ pallets & new customer portalWe surpassed 2 million pallets recycled and set our sights on even bigger goals. Our new sustainability initiative aims to achieve a 98% diversion rate by the end of the year. We launched our online customer portal for self-service ordering and tracking, expanded our custom pallet manufacturing capabilities, and began piloting a pallet-as-a-service subscription model for high-volume clients. The future has never looked greener.
2 Million & Beyond
2M+ pallets & new customer portalWe surpassed 2 million pallets recycled and set our sights on even bigger goals. Our new sustainability initiative aims to achieve a 98% diversion rate by the end of the year. We launched our online customer portal for self-service ordering and tracking, expanded our custom pallet manufacturing capabilities, and began piloting a pallet-as-a-service subscription model for high-volume clients. The future has never looked greener.
Our Warehouse
60,000 Sq Ft of Pallet Operations
Our Best Chapter Is Still Unwritten
As we look to the future, our commitment to sustainability, quality, and innovation remains stronger than ever. We are investing in advanced recycling technologies that will allow us to process even the most damaged pallets into usable raw materials, achieving near-zero waste.
We are expanding our logistics network to provide faster, more efficient service nationwide. New partnerships with major retailers and manufacturers are in the pipeline, and our pallet-as-a-service subscription model is set to revolutionize how businesses think about pallet procurement and management.
Our goal for the coming years is ambitious but achievable: recycle 5 million pallets, achieve a 99% diversion rate, and become the most trusted name in sustainable pallet solutions across North America.
Pallets Recycled Goal
Our target for the next three years -- more than doubling our lifetime total.
Diversion Rate Target
Near-zero waste through advanced recycling and materials recovery.
Client Goal
Doubling our client base while maintaining personalized, dedicated service.
States Served
Full nationwide coverage with regional hubs for faster turnaround.
Our Impact In Numbers
2M+
Pallets Recycled
Diverted from landfills since 2019
150K+
Trees Saved
Through pallet reuse and recycling
8,500+
Tons CO2 Reduced
Annual carbon emissions prevented
40+
Team Members
Dedicated sustainability professionals
How a Simple Idea Became a National Movement
In early 2019, three logistics professionals sat in a Houston diner and talked about the staggering amount of waste they witnessed every day. Tens of thousands of perfectly serviceable pallets were being sent to landfills simply because no one had an efficient system to collect, inspect, and redistribute them. The idea that would become EcoPallets Pro was born that afternoon over coffee and a napkin full of scribbled calculations.
Within weeks, the founding team pooled their savings, leased a modest warehouse on the outskirts of Houston, and purchased a single flatbed truck. They spent nights and weekends driving to loading docks, construction sites, and distribution centers, collecting pallets that would otherwise have been discarded. Each pallet was hand-inspected, graded, and if necessary repaired, before being offered to local businesses at prices far below new pallet costs.
The response was immediate. Within the first three months, word-of-mouth referrals drove demand beyond what the small team could handle. Businesses appreciated not only the cost savings but the environmental benefit of choosing recycled pallets. By the end of that first year, EcoPallets Pro had collected and resold over 50,000 pallets, proven the viability of the business model, and laid the groundwork for explosive growth in the years ahead.
What started as a passion project rooted in environmental frustration evolved into a full-scale operation dedicated to transforming the pallet supply chain across America. The founding team remains deeply involved today, continuing to drive the company forward with the same hustle and conviction that launched it in that Houston diner.
Pallets in Year One
Collected, inspected, and resold in our first 12 months of operation from a single 5,000 sq ft warehouse.
Initial Investment
The total capital pooled by the three co-founders to lease the warehouse, buy a truck, and start operations.
Co-Founders
Three logistics industry veterans who saw waste as an opportunity and turned frustration into innovation.
Flatbed Truck
Our entire fleet when we started. Today we operate a fleet of over 20 trucks and partner with dozens of carriers.
Building the Infrastructure
Behind every milestone is a series of operational investments that made growth possible. From technology upgrades to facility expansions, these are the critical investments that built the EcoPallets Pro of today.
Automated Sorting Lines
Installed in 2023, our conveyor-based sorting system processes up to 2,000 pallets per hour, automatically routing them by size and condition. This single investment tripled our throughput and reduced sorting labor costs by 60%, allowing us to handle dramatically more volume without compromising inspection quality.
Heat Treatment Chamber
Our in-house ISPM-15 certified heat treatment chamber, commissioned in 2024, treats up to 500 pallets per cycle. Previously, we outsourced heat treatment, adding cost and lead time. Bringing this in-house gave us complete control over quality, turnaround, and compliance documentation for international shipments.
Barcode Tracking System
Launched in 2023, our proprietary barcode system assigns a unique identifier to every pallet that enters our facility. This enables real-time inventory visibility, complete lifecycle tracking, and detailed reporting for clients. It is the backbone of our pallet management program and a key competitive differentiator.
Fleet Expansion
From one truck in 2019 to a fleet of over 20 vehicles in 2025, our transportation capabilities have grown in lockstep with our client base. Our fleet includes flatbed trucks, box trucks, and specialized trailers designed for maximum pallet capacity per load, reducing per-unit delivery costs for our customers.
Recycling Center
Our state-of-the-art recycling center, built as part of the 2024 facility expansion, features industrial-grade wood chippers, metal separators, and a dust collection system. It processes end-of-life pallets into mulch, biomass fuel, and raw materials, achieving a 95% recovery rate on every pallet that enters the line.
Customer Portal
Released in early 2025, our online customer portal gives clients the ability to place orders, track shipments, view invoices, and download sustainability reports — all from a single dashboard. The portal has been adopted by over 70% of our active clients within months of launch, dramatically reducing administrative overhead.
The People Who Built This Company
EcoPallets Pro has grown from three co-founders to a leadership team of seasoned professionals spanning operations, logistics, technology, sales, and sustainability. Each leader brings decades of combined industry experience and a shared commitment to our mission.
Operations Team
15+ membersThe backbone of our company, responsible for pallet inspection, grading, repair, heat treatment, and recycling. Our operations team processes thousands of pallets daily with an error rate below 0.5%, ensuring every pallet that leaves our facility meets the exact grade and specifications promised to the client.
Logistics Team
8+ membersOur logistics coordinators manage a complex web of pickups, deliveries, and inter-facility transfers across all 50 states. They optimize routes for fuel efficiency, coordinate with carriers, and ensure that every shipment arrives on time. Their work is the reason we maintain a 98% on-time delivery rate.
Sales & Client Services
7+ membersFrom initial consultation to ongoing account management, our sales and client services team builds relationships that last years. Every client is assigned a dedicated account manager who understands their business, anticipates their needs, and proactively identifies opportunities for cost savings and efficiency improvements.
Technology Team
4+ membersOur in-house technology team built the barcode tracking system, customer portal, and automated reporting tools that set EcoPallets Pro apart. They are continuously improving our digital infrastructure to give clients better visibility, faster service, and more actionable data about their pallet operations.
Quality Assurance
3+ membersDedicated quality inspectors oversee every step of our process, from incoming pallet assessment to final outbound inspection. They enforce our grading standards, manage ISPM-15 compliance, and ensure that our 95%+ client satisfaction rate continues to climb year after year.
Sustainability Team
3+ membersOur sustainability team tracks environmental metrics, produces Eco Impact Reports for clients, manages our zero-waste initiatives, and keeps us aligned with the latest environmental standards. They are the conscience of the company, ensuring that every business decision reflects our commitment to the planet.
Industry Recognition
Our commitment to sustainability, quality, and innovation has been recognized by industry organizations, environmental groups, and business associations. These honors validate our approach and motivate us to keep raising the bar.
Green Business Award
Houston Chamber of Commerce
Recognized for outstanding environmental practices and our 1-million-pallet recycling milestone.
Innovation in Logistics
Texas Supply Chain Association
Awarded for our proprietary barcode tracking system and automated pallet management platform.
Best Workplace — Small Business
Houston Business Journal
Honored for our employee-first culture, safety record, competitive benefits, and team retention rates.
Sustainability Leader
National Wooden Pallet & Container Assoc.
Recognized as an industry leader in pallet recycling, reuse practices, and environmental reporting.
Tracking Our Growth Trajectory
From our first year to today, every metric tells the same story: consistent, sustainable growth built on quality service, customer loyalty, and operational excellence. Here is a snapshot of how the key numbers have evolved over time.
| Year | Pallets Processed | Team Size | Active Clients | Facility Size | Fleet Vehicles |
|---|---|---|---|---|---|
| 2019 | 50,000 | 4 | 20 | 5,000 sq ft | 1 |
| 2020 | 150,000 | 12 | 60 | 15,000 sq ft | 3 |
| 2021 | 350,000 | 25 | 150 | 15,000 sq ft | 8 |
| 2022 | 500,000 | 30 | 250 | 30,000 sq ft | 12 |
| 2023 | 650,000 | 35 | 350 | 30,000 sq ft | 16 |
| 2024 | 800,000 | 40 | 500 | 60,000 sq ft | 20 |
| 2025 | 900,000+ | 45+ | 600+ | 60,000 sq ft | 22+ |
50K
4
20
150K
12
60
350K
25
150
500K
30
250
650K
35
350
800K
40
500
900K+
45+
600+
Partnerships That Shaped Our Journey
Throughout our history, key client relationships have defined pivotal moments in our growth. These partnerships pushed us to innovate, expand our capabilities, and become the company we are today.
Fortune 500 Retailer — 2021
Our first enterprise-level contract came from a major national retailer who needed a reliable partner to supply 10,000 Grade B pallets per month across six distribution centers in the southern US. This single contract forced us to scale our operations, improve our logistics coordination, and invest in fleet expansion. It proved that a small, dedicated company could compete with the national pallet pooling giants on quality and service.
120,000 pallets/year contract
Regional Food Distributor — 2022
A Gulf Coast food distribution company approached us for ISPM-15 compliant pallets for their export operations to Mexico and Central America. This partnership was the catalyst for building our in-house heat treatment capabilities. The client needed consistent compliance documentation, fast turnaround, and zero tolerance for defects. Meeting their standards elevated our quality assurance processes across the board.
Led to in-house heat treatment
National Manufacturer — 2023
A large manufacturer of consumer goods became our first pallet management program client. They needed end-to-end lifecycle management for 50,000+ pallets across three plants. Building their custom program pushed us to develop our barcode tracking system, automated reordering workflows, and the detailed analytics dashboard that became a core offering for all our management program clients.
Launched Pallet Management Program
Be Part of Our Story
Join the hundreds of businesses that have made EcoPallets Pro their trusted pallet partner. Together, we are writing the future of sustainable logistics.